Capabilities05 / 06
DIGITAL PRODUCTS

First impression.
Complete product.

From brand expression and content discovery to app sign-up, applications and payments. We design the customer experience and the tools to operate it.

Explore the build & workflow ↓
05 / DIGITAL PRODUCTSILLUSTRATIVE DATA FLOW
APP STUDY / SUBSCRIPTION & ACCESS

From subscription payment to access

SYSTEM WALKTHROUGH / 01—04
01 / 04

Turn the selection into a clear request.

Validate the selected plan and conditions against the signed-in account.

MAKEWONDER / SYSTEM EXAMPLE01

Sandbox request

Account
MEMBER-014
Plan
STANDARD
Period
Monthly
Environment
SANDBOX

Illustrative data showing the workflow we can build.

FROM BLUEPRINT TO EVERYDAY

How it is built.
How the work changes.

Follow the path from design to operation. Change a scenario to see how its route and outcome change.

16 DISCIPLINES / CURRENT PREVIEWApps, platforms & SaaS
01 / 04 — Define the product

Start with the task people need to finish.

Define signup, core tasks and payments, alongside customer and admin permissions.

Output
User journey · information architecture · permissions
BEFORE
A success message on screen can diverge from payment and access states.
AFTER
Verified events connect what customers see with their service access.

An illustrative design and workflow using sample records. No live data, trades, payments or messages are processed. Playback time does not represent build or processing time.

Describe the workflow you would like to change.

SCOPE OF WORK

The right capabilities.
Connected around the work.

Websites & brands

Shape your brand’s first impression and the customer journey that follows.

  • Corporate and brand websites; campaign landing pages
  • Brand direction, content architecture and design systems
  • Localized experiences and content management
  • Inquiry, booking and signup flows connected to operations

Apps, platforms & SaaS

Build the apps your customers use and the products your team opens every day.

  • iOS and Android apps, web apps and service MVPs
  • Accounts, subscriptions, payments and membership products
  • Marketplaces, learning and community platforms
  • Admin tools, notifications and service operations
BUILT FOR THE OPERATION

Built is only the start.
Ready to operate is the goal.

The change we design for

Connect the interface to the underlying service state so customers and operators see consistent outcomes.

Deliverables to agree

Product design · design system · web and app development · admin tools · release and handover

Acceptance criteria

  1. Complete the core discovery, enquiry and account journeys on agreed devices
  2. Manage the content, accounts or orders included in the product scope
  3. Test unauthorized access, duplicate events and integration failures

Agree the existing tools, data, exception scenarios and handover criteria.

NEXT DISCIPLINEFilm, character & 3D
MAKEWONDER / VOCO ORIGINALS

VOCO

PROJECT BRIEF / MAKEWONDER
AMBITION / SCOPE / INVESTMENT

Give the next move
a clear direction.

Start with the change you want to make. Add scope and conditions to create a brief for internal review and a project discussion.

A planning document to keep on your device. Nothing is sent to MAKEWONDER. Download or copy it when ready.

01The change you want
02The scope to connect
Disciplines to include

Suggested from the project type and area. Adjust to what you need.

03The starting conditions

Your brief at a glance

Ambition
Scope
Conditions